Bravanark Ltd, is committed to protecting your privacy.We only use the information that we collect about you lawfully in accordance with the Directive on Privacy and Electronic Communications 2003 and additionally we act in accordance with GDPR (General Data Protection Regulation) legislation of May 2018.
This Policy explains when and why we collect personal information about people who visit our website or buy services from us, how we use any information gathered and how we keep it secure. We may change this Policy from time to time, so please check this page occasionally to ensure that you’re happy with any changes.
We process data where we have consent to do so, or where we have a legitimate business interest to do so.
By using our website, you’re agreeing to be bound by our current policy.For any questions regarding this Policy and our privacy practices, you should send email to firstname.lastname@example.org or in writing to Bravanark Ltd, The Lodge, 102 Northumberland Ave, Reading, Berkshire RG2 7PP United Kingdom of Great Britain - or by telephone to +44 1189541700.
We are owned by Bravanark Ltd, an independent Health and Safety Training and Support company registered in England, Company Number: 4082851 . VAT Number: GB754501443
Information Commissioner Registration
We are registered with the Information Commissioner as a processor of data. Our registration number is Z7733586
How and when do we collect information from you?
We obtain information about you when you signup to use or services. We also may gather data when you contact us about products and services or when you register to receive email newsletters from us.When you order or buy services from Bravanark, you will automatically added to our customer database and we stay in contact with you for what are known as 'legitimate business reasons'. This means, we communicate with you by email about our products and services that you may be interested in and also keep you updated about what is happening in Bravanark's world. You can of course unsubscribe from these email communications at any time, by clicking the 'unsubscribe' link in our email newsletters.
What type of information is collected from you?
The personal information we collect might include your name, company name if applicable, address, email address, IP address, and information regarding what website pages are accessed and when.
How is your information used?
We use your information for legitimate business interests. This includes:
- to process orders for services that you have requested
- to seek your opinions on the products and services we provide so that we can improve them in the future
- to send you communications which may be of use and interest to you.
These may include information about how to make best use of the services that you have purchased from us or updates to the product range that Bravanark offers
We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfil our statutory obligations. We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us. You have the right to ask us what information we hold, and the right to ask for it be removed or anonymised.
We currently contact you for 'legitimate business reasons', but you may still decide that you do not want us to contact you going forwards - in which case, you may 'unsubscribe' in any email newsletter or contact us to remove your details from our database.
Security precautions in place to protect the loss, misuse or alteration of your information
Bravanark does not hold sensitive information on our site. Should anyone gain unauthorised access to our database, no credit card details or other sensitive information are held on our site.
Non-sensitive details (your email address etc.) are usually transmitted encrypted over the Internet although this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems. Where we have given (or where you have chosen) a password which enables you to access certain parts of our websites, you are responsible for keeping this password confidential and we ask you not to share your password with anyone even to colleagues, friends or family.ProfilingWe may analyse your personal information to create a profile of your interests and preferences so that we can contact you with information relevant to you. We may make use of additional information about you when it is available from external sources to help us do this effectively.
Use of 'cookies'
"Cookies" are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information about how the website is used. We use the following cookies on our website:
- A temporary session ID cookie is used to make the most efficient use of resources when you are browsing from page to page. The cookie is removed when you leave our website
- A number of Google analytics cookies are used to collect information about how visitors use our site. We use the information to compile reports which help us to improve our website
- A visitor cookie is used to monitor how long a visitor is on our site before they take an action (for example, make a purchase) and also to provide statistics on whether this is a visitor’s first visit to our site.
Links to other websites
18 or Under
We are concerned to protect the privacy of children aged 18 or under. If you are aged 18 or under‚ please get your parent/guardian's permission beforehand whenever you provide us with personal information.
Transferring your information outside of Europe
As part of the services offered to you through this website, the information which you provide to us may be transferred to countries outside the European Union (“EU”). By way of example, this may happen if any of our servers are from time to time located in a country outside of the EU. These countries may not have similar data protection laws to the UK. By submitting your personal data, you’re agreeing to this transfer, storing or processing. If we transfer your information outside of the EU in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this Policy.If you use our services while you are outside the EU, your information may be transferred outside the EU in order to provide you with those services.
Review of this Policy
We keep this Policy under regular review. This policy was last updated on 20th May 2018.